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12-11-2020 05:06 PM
Product: envay x 360
Operating System: Microsoft Windows 10 (64-bit)
hello i am having a trouble with my hp envay x 360
1- when rotate the monitor 360 the screen dose not flip i have to go to the settings and press on the flipped landscape and the auto rotation lock doesn't exist on the manage notification or anywhere and when I flip the screen after I press the tablet mood the keyboard and the touch pad still operate
i hope someone can help i tried updating re booting .
1 REPLY 1
12-22-2020 06:12 AM
Welcome to HP Community
I have gone through your Post and would like to help
I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...
HPSA will automatically search for all the latest drivers for your Notebook
Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
Click Check for updates and messages to scan for new updates.
Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
Click the update name for a description, version number, and file size.
Select the box next to any updates you want to install, and then click Download and install.
Also ensure Windows is up to date.
Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available
Keep me posted how it goes
Thank you and have a wonderful day 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
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