08-12-2019 12:18 AM
hello every one,
i am facing the problem from last year when window is updated after that , when i convert it into tablet mode then display content are change in tablet view automatically but at this situation when i rotate the tablet landscape to portrait then screen rotation is not perform landscape to portrait. in device manager it show the 3 triangle icon on HID PCI MINI DRIVER FOR ISS.
i tried to all thing like - driver update, system reset, other system driver compatibility, and all system setting but i unable to fix it.
i hope to you all solution for this trouble.
Solved! Go to Solution.
08-14-2019 11:44 AM
Please share the product number of the PC to assist you better.
Try few steps recommended below.
You can try updating Intel Integrated Sensor Solution Driver and check if that helps.
Update the Intel Integrated Sensor Solution Driver from this link. Click Here
Also, You can update other drivers on the PC using HP support assistant.
Refer this article to know more information about using HP support assistant.
Also, try changing few settings:
Open Settings App and go to System > Display.
Find Orientation and choose Portrait from the menu.
Your device should automatically switch to portrait mode.
Go to Control Panel> Display>Change Display Settings and then make sure that the "Allow the screen to auto-rotate" is selected
Also, Uninstall the Device from Device Manager
Open Device Manager
Expand the Display Adapter section.
Find the Display card Driver.
Right-click Display card Driver and select Uninstall.
Select the checkbox to delete the driver software for this device.
Reboot the computer after uninstall process has finished.
Lastly, Change LastOrientation registry value.
If you have problems with Rotation Lock and if the rotation isn’t working on your device, you might have to change some registry values. To do that, follow these steps:
Press Windows Key + R and type regedit. Press Enter or click OK.
When Registry Editor opens, you need to navigate to the following key in the left pane:
In the right pane, find LastOrientation and double-click it.
In Value data box enter 0 and click OK to save changes.
If you see SensorPresent DWORD available, double-click it and make sure that its value is set to 1.
Refer this article to know more information about Switching Between Tablet Mode and Desktop Mode. Click Here
Let me know if this works!
Have a great day! 🙂
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I am an HP Employee
08-17-2019 10:40 AM
I'm glad to hear you found the solution you were looking for.
Thanks for taking the time to let the community know about the solution!
Take care now and do have a great week ahead.
I am an HP Employee