screen scratch .

[Animesh_Singh]

Scratch happens on the display due to keyboard

[Irfan_06]

Hi @Animesh_Singh,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are facing an issue with your Laptop.

To understand the issue and help you, please share the details listed below:

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- When did it start appearing on your laptop screen.

- Share an image of the screen to isolate the issue.

Take care and have a great day ahead!

Irwin6

HP Support

[Animesh_Singh]

Product id:7P703PA#ACJ

It started after 2 months of buying the laptop.

[Irfan_06]

Hi @Animesh_Singh,

Thank you for sharing the above information.

I see that there is an issue with the laptop hardware and may need repair.

The support here is limited to troubleshooting and this issue might require one-on-one interaction to assist you further.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support