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‎11-10-2019 01:09 PM

HP Recommended
Product: elitebook 8560w
Operating System: Microsoft Windows 7 (64-bit)

hi,

 

screen showing discoloration flickering weirdly please see screenshot here as i cant explain https://imgur.com/a/TCnwOOk

 

is it a screen problem or graphic card? when i hooked up to a monitor it was not showing up, also some times is not showing att all but that is very rare.

 

any ideas anyone?

warm regards Steven

4 REPLIES 4

‎11-12-2019 12:29 PM

HP Recommended

hi guys,

 

could somebody shed some light on my problem please.

 

warm regards

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‎11-13-2019 04:51 AM

HP Recommended

Hi @Steven65

 

Welcome to the HP Support Community. 

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer.

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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‎11-13-2019 05:42 AM

HP Recommended

many thx for your response,

 

does hardware mean gpu card, hard drive or something else? is it possible for me to do something before i contact support?

 

warm regards

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‎11-14-2019 04:33 AM

HP Recommended

Hi @Steven65

 

Thanks for replying. This looks like a display issue. 

Asmita
I am an HP Employee

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