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arianab4
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Message 1 of 2
99
Flag Post

shell coming apart from base

HP Recommended
Envy 360

I've had my hp envy 360 for a while now, I just noticed that the shell of the bottom is coming apart. I haven't dropped it at all and I'm generally very careful while using it. Is this a big issue? how can I fix it?

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1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 21,003 1,966 2,659
Message 2 of 2
Flag Post
HP Recommended

@arianab4

 

I reviewed your post and I understand that the plastic casing is popping out.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact support and they will assist you with the available service options for your computer.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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