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HP Recommended
Microsoft Windows 8.1 (64-bit)

Hi there,

So I'm having issues with  shutdown after I upgraded to Windows 8.1, the laptop  go to  shutdown after upate the display driver in my hp pavillion g6. if i dint update the driver i cant acces to control my brighness.the same problem happends when im using win 10...

Any solution for this problem?

Thanks.

1 REPLY 1
HP Recommended

How are you getting driver updates -- does the HP product page provide them for your laptop?

 

Asking because this is likely to be a driver issue and if you installed from a non-HP OEM Windows image and are using only those drivers, those are the generic MS ones and will not provide full functionality for your hardware.



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