sometimes types backwards

[kellykelly1]

I sent my laptop to be fixed because the hinge had broken. when I got it back  it was doing some weird stuff (either it double clicked all of the time, or I never could double click I forget) so I reinstalled the mouse driver  with the help of tech support which fixed that.

Now it sometimes types backwards. it isnt all of the time, so it isnt some sort of setting that I opted into. The cursor has typing go to the left of it. It also (but not as often) will move the cursor so i end up typing in the middle of text that i already typed.

Since I am not a touch typer I am somewhat slow and dont notice this initially because I am looking at the keyboard while I type, so retyping stuff has made me even slower. thanks

[Dvortex]

Hello, @kellykelly1 – Hope you are well 🙂

Thanks for reaching out! I’d like to help!

I see that you are having issues with the HP Envy notebook keyboard where it's typing backward at times. Let’s start to diagnose the issue by updating the notebook drivers. Try the steps below to update the keyboard drivers:
 

• In Windows, search for and open Device Manager.
• Click View and select Show Hidden Devices.
• Click the arrow next to Keyboards, right-click the keyboard device name, then select Uninstall to remove the device from Windows.
• Continue removing device names in the Keyboards category until all device names have been uninstalled.
• Restart the notebook and check.

Also, check http://hp.care/2eAwv2U and try following the steps listed.

If the issue still persists, I need to know whether the key works in the command prompt or not. Press Windows logo key + R to get the run window. Type cmd and press ok to get the command prompt window. Type here and see if that gives you any errors.

Please let me know if this resolves the issue, or if you require further assistance.
 

Thank you and have a great day!

Cheers 🙂

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