system failed to identify the webcam

[Spike1326]

Hi, I have an HP Victus 15 fa0079TX and I have recently noticed that my camera was not working. it more of looks like the webcam is not recognised in the device manager it gave me an error code saying " 0xA00F4244 <NoCamerasAreAttached>" I did delete the device. I don't know how to install the device or how to make it work. the camera light blinked three times before it stopped completely. Before it even started blinking. I was installing the firmware for the device and it failed due to lack of storage when there is 200GB of storage, only after this the camera blinked.

if possible pls link on where can i find and install driver for HP wide vision camera

[Irfan_06]

Hi @Spike1326,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with the webcam on your Laptop.

-Perform a power drain on your PC.

1) Unplug the power cord from the PC & wall.

2) Disconnect the power cable from the AC adapter if it is a detachable part and keep it aside.

3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds.

4) Plug the power cord back into the AC adapter, then connect it to the wall and to the charging port on your PC.

5) Power on the PC and wait for the PC to boot into Windows now.

-Update the BIOS for your PC by clicking on the link.

Make sure you keep only the charger plugged in while updating the BIOS for your PC.

Click on the + sign next to BIOS and then download the file.

Open the file and follow the on-screen instructions to complete the update.

-Install all the pending updates for the Windows operating system following the below steps and let me know if that resolves the issue.

Go to Start > Settings > Update & Security > Windows Update and select Check for updates. If the upgrade is available for your device and you want to proceed, download and install it.

 -If the issue still persists, refer to the steps on this link to further troubleshoot.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support