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‎12-29-2019 06:33 AM

HP Recommended
Product: HP zbook G5 X360
Operating System: Microsoft Windows 10 (64-bit)

Hello,
my HP zbook G5 X360 (product# 2ZC63EA#AK8) has broken tablet mode. 
- Closing lid doesn't put the ntb to sleep
- rotating the display does not automatically switch to tablet mode as it should 
- rotating the display does not lock the keyboard and touchpad
- Control Panel > Keyboard doesn't display the keyboard and mouse lock option 
- modern ui Settings App > System > Display  > rotation lock option is greyed out
- Latest BIOS installed
- Latest drivers offered by HP Support Assistant or HP Softpaq download  manager installed
- Windows 10 version is 1809
- I used to have problem with this after Windows 10 complete reinstall, it was fixed by BIOS update (I thought), but recently I noticed that it's not working again.
After that i upgraded to WIN 10 1909, reverted back 1809, made a factory reset and reinstalled drivers again.

Thanks for any help

HP zbook x360 G5
1 person had the same question
1 REPLY 1

‎12-29-2019 03:03 PM

HP Recommended

I  noticed that Simple Device orientation sensor is hidden in Device Manager. Can anybody, please, confirm if it's ok or that it indicates a problem.

thanks

HP zbook x360 G5
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