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‎05-31-2025 06:29 AM - edited ‎05-31-2025 06:37 AM

HP Recommended

Hello,

my HP Notebook have a problem with the thunderbolt recognition by the extern GPU Sonnet Breakaway Puck

the error from Windows is "thunderbolt restricted"

can you help me please

thanks

Markus

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1 REPLY 1

‎06-02-2025 09:18 AM

HP Recommended

@Markus2206, Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share your HP unit's product number with us? 

 

Need help finding your product number? We've got you covered! Check out this handy guide:  Click here

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Garp_Senchau
I am an HP Employee

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