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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- thunderbolt doesnt work

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05-31-2025 06:29 AM - edited 05-31-2025 06:37 AM
Hello,
my HP Notebook have a problem with the thunderbolt recognition by the extern GPU Sonnet Breakaway Puck
the error from Windows is "thunderbolt restricted"
can you help me please
thanks
Markus
06-02-2025 09:18 AM
@Markus2206, Welcome to the HP Support Community! We're stoked to have you on board!
To help us get started on resolving your issue, could you please share your HP unit's product number with us?
Need help finding your product number? We've got you covered! Check out this handy guide: Click here
We're looking forward to helping you get back up and running!
Regards,
Garp_Senchau
I am an HP Employee