touch pad is not responding

[SUMANROY]

Unable to find cursor on my laptop touch pad 

[Max3Aj]

@SUMANROY, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
If your HP notebook’s touchpad isn’t responding and the cursor is missing, here are some steps to help you troubleshoot and resolve the issue:

Check if the Touchpad is Disabled

• Some HP laptops have a touchpad toggle key (usually F5, F6, or F7) or a small dot in the upper-left corner of the touchpad. Double-tap the dot or press Fn + [Touchpad key] to enable it.
• You can also check via Settings:
  • Go to Start > Settings > Devices > Touchpad
  • Make sure the touchpad is enabled

Use Device Manager to Reinstall the Touchpad Driver

• Press Windows + X and select Device Manager
• Expand Mice and other pointing devices
• Right-click on the touchpad device (e.g., Synaptics, ELAN, or HID-compliant touchpad) and choose Uninstall device
• Restart your laptop, Windows should reinstall the driver automatically

Update or Reinstall Drivers from HP

• Visit the official HP support page: Official HP® Support
• Enter your laptop’s model number and download the latest Touchpad or Input drivers

Check BIOS Settings

• Restart your laptop and press Esc or F10 repeatedly to enter BIOS
• Look for Internal Pointing Device and ensure it’s enabled
• Save changes and exit

Perform a Hard Reset

• Shut down the laptop
• Disconnect all external devices and power adapter
• Press and hold the power button for 15 seconds
• Reconnect power and turn on the laptop

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support