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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- touch screen not able to work

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07-22-2023 09:45 PM
Recently I brought new hp envy 360 i5 12 gen laptop 2 in one but yesterday I got something like mine touch screen won't work for time period then I did restart mine laptop after which multiple windos came so what should ido about it
07-25-2023 12:42 PM
Hi @Gaurav2204
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing issue.
I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link
I hope this helps.
Take care and have a good day.
Treeko
HP Support
I am an HP Employee