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HP 15-f272wm

 

i have an hp 15. i recently discovered tablet mode an it does not work at all, my laptop has been though tough times as i have spilled water on it before and i havent got it checked,  that will be my second question. my tablet mode DOES NOT WORK. i have windows 10. 

 

question #2 is it free to get my laptop cleaned/checked? thank you. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Try the following:

 

1) Go to device manager. Right click the start menu button and click on device manager. 

2) In here, open the human interface devices drop down.

3) Find the one with touch screen on its name.

4) Disable the device (or enable if already disabled) by right clicking it and clicking disable device. 

5) re enable the device by repeating step 4 but clicking enable device. 

6) Right click the device and click on update driver. Opt for automatic update.

 

Now check to see if the touch screen works. 

View solution in original post

1 REPLY 1
HP Recommended

Try the following:

 

1) Go to device manager. Right click the start menu button and click on device manager. 

2) In here, open the human interface devices drop down.

3) Find the one with touch screen on its name.

4) Disable the device (or enable if already disabled) by right clicking it and clicking disable device. 

5) re enable the device by repeating step 4 but clicking enable device. 

6) Right click the device and click on update driver. Opt for automatic update.

 

Now check to see if the touch screen works. 

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