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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- touchpad driver

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05-19-2021 07:47 PM
hai whenever i use the latest driver for my touchpad, my touchpad will always auto left and right click make problem especially when i playing a video. how to fix this problem? is there the latest than this one? Synaptics SMBus TouchPad Driver version 19.3.31.31.
if i uninstall the driver the problem will only decrease to left click only.
i even already changing the touchpad 1 times.
please give me the latest driver for the touchopad or any other way to solve this problem
05-25-2021 11:13 AM
Hi@GGWP, Welcome to the HP Support Community!
I understand that you are facing issues with the touchpad wherein the cursor freezes.
This issue could occur if the BIOS or Touchpad drivers are not updated.
Let's go through a few steps to troubleshoot this issue.
And here's the step by step guide for you in the link: Using the TouchPad or ClickPad (Windows 10)
You may also follow the steps in the link to check if the issue is with the mouse or keyboard: Notebook Keyboard Troubleshooting (Windows 10,
If the issue persists, then you may restore the system to a previous point by checking the link: Using Microsoft System Restore (Windows 10,
Hope this helps! Keep me posted.
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