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- touchpad elan driver pls help

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10-30-2024
04:10 PM
- last edited on
10-30-2024
04:12 PM
by
SNicollas
so, i want to install a touchpad driver for my windows 10 22h2 since my elan touchpad does this thing where it freezes for a bit then goes normal, and if i put a wireless usb mouse it stops working at all, only letting the mouse work, but then it will do the opposite and the mouse will stop working for a bit, and then the touchpad begins to work just fine. If the solution is to download a new driver, could i download it from another manufacturer, in this case Lenovo? (i have HP) i saw that they have updated touchpad elan drivers for windows 11 22h2, and online i saw it wouldnt make a difference if one downloaded drivers from windows 11 if they have 10-- so in general, its just the diff manufacturer issue. Should I do it?
11-02-2024 10:48 AM
Hi @lovelylaces
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that you are facing an issue with your HP product.
To understand the issue and help you, please share the details listed below:
Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.
- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).
- Error messages (if any) on the unit.
- When was the last time it was working fine?
- Were there any changes made to your PC recently?
Could you please elaborate the issue in detail?
Take care and have a great day ahead!
-Regards
Raj-HP Support
Raj2111
I am an HP Employee