touchpad, keyboard, and touchscreen dont work

[Brock1234]

as soon as I turn on my computer, the touchscreen, touch pad, and keyboard don't work at all. I am currently using an external mouse and keyboard to use my computer. I have tried many ways to fix this problem and still can not fix it. 

[The_Fossette]

@Brock1234

I reviewed your post and I understand that the touchscreen, touchpad, and the keyboard are not working on the computer.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you perform a hardware test on the touchscreen, touchpad, and the keyboard to make sure that the hardware is fine.

If the hardware test pass, then I recommend you perform a system restore back to the date when everything was working fine.

Refer to the below article for detailed steps.

https://support.hp.com/in-en/document/c03327545

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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