touchpad not illuminating the backlight on keyboard dont know what driver does this

[Vinzzo]

my hp pavilion x360 model dh1003dx laptops touchpad is not making the keyboard backlight come on i installed the drivers hp said to and nothing anyone have a clue what driver would bring my light back on

[The_Fossette · Accepted solution]

@Vinzzo

I reviewed your post and I understand that the keyboard backlight is not coming on when you touch the touchpad.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you update the BIOS and the chipset driver from the below link and check if it helps.

BIOS: https://ftp.hp.com/pub/softpaq/sp111001-111500/sp111355.exe

Chipset: https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-14m-dh1000-x360-convertible-pc-series/2...

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

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