touchpad randomly become unresponsive and regains its state only when any keyboard key is pressed

[Procyon]

My touch pad randomly stops working and the window in which I am working automatically scrolls up to the top and then it do not respond to any other mouse actions. It starts working again when any key on the keyboard is pressed. I've tried uninstalling drivers and installing again. And not a thing worked for me. I've done the mouse diagnostics too, it didn't show any errors. I've posted this here in hope I could get it solved.

[The_Fossette]

@Procyon,

I reviewed your post and I understand that the touchpad stops responding randomly.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you perform a system restore on the computer back to the date when the touchpad was working fine.

Follow the steps in the below article to perform a system restore.

https://support.hp.com/in-en/document/c03327545

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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