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eyexam1
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Solved!

touchpad setting

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HP Laptop 15-db()xxx
Microsoft Windows 10 (64-bit)

I'm attaching an external mouse and want to deactivate the touchpad- can't find a setting for that!

 

Anyone???

thanks

Jeff

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banhien
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@eyexam1 

 

As mentioned above, all machines are not the same therefore Windows may see different things.

 

Regards.

 

 

 

 

BH
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banhien
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@eyexam1 

 

Please try following steps

 

  •    Hold down Windows Key then press letter I ,
  •    Devices,
  •     Touchpad ,
  •     Toggle Touchpad to OFF.

Regards.

BH
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eyexam1
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Thanks but nope!! Don't see that option. The ONLY option I see is to adjust sensitivity and it's already on the lowest setting.

I'll attach a screenshot.

thanks

Jeff2021-10-06.png

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banhien
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@eyexam1 

 

Sorry, it actually untick/tick as shown

 

              touchs.png

 

Regards.

BH
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eyexam1
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Thought I was seeing things but if you look at MY picture, that box below the sensitivity setting is NOT THERE!!!!!!!! (I'm using Windows 10 64-bit....could it be my software???)

If that  box was there, I wouldn't have needed to post! What version are you using???

 

much appreciated

Jeff

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banhien
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@eyexam1 

 

My HP machine runs Windows 10 21H1 build 19043.1237. My Dell machine also runs Windows 10 21H1 build 19043.1266 and only has ONE option Touchpad sensitivity

 

Normally I update/upgrade all my machines not the same time but within 1 month. I don't know why they have different build.

 

Regards.

BH
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eyexam1
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So, is there any upgrade to the software that will do this? Or is it a hardware issue?

 

thanks

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banhien
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@eyexam1 

 

As mentioned above, all machines are not the same therefore Windows may see different things.

 

Regards.

 

 

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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