touchpad too sensitive

[bacocuro]

I can just be moving my pointer across an screen and it will on its own select links on a page and open them up.   Extremely irritatiing as I have to continually close email or links I didnt want to open.

How can i fix this?   ALready sorry i tried an HP this time around

[Dragon-Fur]

@bacocuro

I am sorry you don't like your computer.  That is always a discovery no one wants to make.

Touchpad sensitivity, regardless of computer brand, is a setting available in Windows.

Settings > Devices > Touchpad > 

Adjust the Touchpad sensitivity level

If you like, while you have the setup open, check the other available Touchpad settings.

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Click post "Accept as Solution" to help others find it.

[bacocuro]

Thank you for the reply. However, the touchpad sensitivity is already set at "Most Sensitive"  i have tried all the settings and there was no difference,

[Dragon-Fur]

@bacocuro

If there is no difference after having tried the "least sensitive" setting, then the issue is likely elsewhere.

HP Drivers and Windows Updates

If you have not already done so during your initial setup of your machine, with the exception of the BIOS update, check for and update the HP Drivers for your computer and run Windows Updates.

Open Support Home

Enter the name of your device

When the website support page opens, Select a Category > Software and Drivers

 BIOS Update

After installation of the HP Drivers, check for a BIOS update; if one is available, download-save-and-apply the BIOS update.

If you think the system hardware is at fault, run the component level Diagnostics

HP COMPUTING DIAGNOSTIC SOLUTIONS - Keyboard, Mouse, TouchPad, and ClickPad issues

Scroll down, expand More Solutions

Select USE HP PC HARDWARE DIAGNOSTICS >

Read the instructions, download the software, run the test

Contact HP Tech Support, open a case, explain the problem, provide your test results, and ask for help.

Reminders

• Use the serial number of the device to submit the case (do not post that information here).
• In those areas where Chat is an option, Chat service hours are likely restricted.
• Chat is not available in every region.

In the event that Chat is not available in your region:  Call the number provided in the HP directory, else submit your case online (to receive phone contact information)

• HP will advise you there is a fee for phone support and / or other services when your computer / device is no longer under warranty.  This is normal business practice.

• HP may tell you that certain services are not covered under warranty.  This is normal business practice.  Standard Warranty typically covers specific hardware issues as explained in the Warranty contract. Care Pack coverage and warranties differ by package.

• USA / Canada: HPposts your regional contact information after you submit an online case.  Use the serial number of the device to submit the case to HP.

“Everywhere” Contact Information - HP Technical Support

HP World-Wide Support

 Select your region and follow the prompts

Option:  Contact HP Technical Support - Regions

USA / Canada

1. Submit information / case online: HP Customer Support
2. Sign in or continue as a guest

UK

1. For faster support, submit information / case online HP Customer Support UK
2. Contact Phone: Contact HP UK – Phone Assist

Contact HP Tech Support on your Browser

Open Browser to HP Technical Support

Select Contact Support or Business Support

• Log in or continue as a Guest,
• Follow the prompts.

Option - HP Support is on Facebook!

HP on Facebook

Option:  HP Agent Response on the Community Site

You can choose to wait for an HP Agent to respond to your request on the community.

The following applies to HP agent response on our community:

• An HP agent will always post back here before contacting you privately.
• Agents are identified by the "HP" icon  next to the Profile ID avatar.
• HP Moderators are identified by the "Mod" icon  next to the Profile ID avatar

• HP agent response times vary widely – this community is not HP Technical Support
• HP agent response on the community is NOT guaranteed
• Be aware of scams and thieves that crawl out from under the rocks – READ the warnings

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.