• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎07-01-2024 01:08 AM

HP Recommended

Hi, I upgraded to Windows 10 Pro on my HP All in One 24g014. Now my Touchscreen doesn't work. The driver is missing in the Device Manager. How do I get it back?

Category:
1 REPLY 1

‎07-01-2024 04:20 PM

HP Recommended 
Hello Laura2u, I am going to leave you some download links so you can install these two tools, it will check your laptop for problems and solutions.
https://ftp.hp.com/pub/softpaq/sp151501-152000/sp151723.exe
https://ftp.hp.com/pub/softpaq/sp152501-153000/sp152895.exe
https://ftp.hp.com/pub/softpaq/sp139501-140000/sp139726.exe
Greetings
 
 
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.