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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- trying to find a compatible pen for my HP x2 210 G2

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12-26-2022 12:59 PM
Hello, i bought HP x2 210 G2 and now i want to buy a compatible pen for it.
I bought MPP 1.51 Pen first but it didn't work then I bought HP Pro Tablet Active Pen : 797838-002 but it doesn't work too. The screen does not respond to them.
Can anyone help me find a suitable pen for my laptop or some replacement that will work with it.
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12-26-2022 01:18 PM
Welcome to the HP Community Forum.
Looks like this series was introduced in 2016
One pen option found in the service guide
Page 17
HP Pro Tablet Active Pen 798051-001
HP Device Home Page - References and Resources – Learn about your Device - Solve Problems
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NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
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Question / Concern Answered, Click "Accept as Solution"
12-26-2022 01:18 PM
Welcome to the HP Community Forum.
Looks like this series was introduced in 2016
One pen option found in the service guide
Page 17
HP Pro Tablet Active Pen 798051-001
HP Device Home Page - References and Resources – Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
Open
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
12-26-2022 01:38 PM
Is there any way to make sure my screen is working properly before buying a pen? For example hasn't the screen been replacement and now it doesn't work with pens. When I touch the screen with my finger everything works fine.
12-26-2022 01:50 PM
My opinion...
The trick is to get the right pen.
There is no reasonable way to test the screen using pens that are not supported.
Yes, if the screen has been replaced and pens that did work no longer work, sure -- could be a problem.
Screen function not something I can diagnose for you -- my skill level in this area is very limited.
So, yes - there is an element of risk -- purchase the pen to test the pen.
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"