two finger scrolling stopped working

[Sher2662]

I had my laptop recently worked on and the 2-finger scroll stopped working, along with my F keys.  Is there any easy way to fix those things?

[The_Fossette]

@Sher2662

I reviewed your post and I understand that the two-finger scrolling is not working and also the function keys are not working on the computer?

Don’t worry, I assure you I will try my best to get this sorted.

• Have you made any software changes on the computer?
• When was the last time the computer was working fine?
• What is the product number of your computer?

Meanwhile, I recommend you uninstall the touchpad driver from the device manager and then download and install it from the below link.

https://support.hp.com/in-en/drivers

Here is how it is done.

1. Type "Device Manager" into the search field to open the device manager console.
2. Expand the node that represents the type of device that you want to uninstall, right-click the device entry, and click Uninstall.
3. On the Confirm Device Removal dialog box, click OK to start the uninstall process.
4. When the uninstall process is complete, remove the device.

NOTE: On the Confirm Device Removal dialog box, click the Delete the driver software for this device option to delete the driver package that was used for the device.

For the function keys, I recommend updating the BIOS and System Event Utility (If available on the driver’s page) from the above link and test.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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