two monitors, only one works

[seanmb]

I have purchased two Samsung monitors to be used in my office.  I have one connected using an HDMI cable that works.  I have tried using an HDMI to USB-C cord as the other but nothing shows.  I have updated the drivers as well.  Will my computer not support two monitors?  If it doesn't, what are my options?

[seanmb]

I also tried a DisplayPort to USB-C and it gives me the following message:

"Display connection might be limited.  Make sure the DisplayPor device you're connecting to is supported by your PC."

[Riddle_Decipher]

@seanmb Thanks for sharing your concern with the HP Community,

here's what I'll need, so I may be able to provide an accurate solution:

What is the product number of your device? Use this link to find it: click here

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.)

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues? has it ever worked before?

In the meantime, please try the steps mentioned on this link: Click here

Please reply with the details for further assistance.

Eager to help!

To thank me for my efforts to help you,

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

And Have a great day Ahead!