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‎07-15-2024 04:38 AM

HP Recommended
Product: HP 247 G8 Notebook PC (47Y95AV)
Operating System: Microsoft Windows 11

I  am connecting a Lenovo Display Monitor to my HP Notebook PC,  keyboard and mouse are getting detected and are functioning , but display is not detected , i get a message as i connect the  cable "Display connection may be limited", laptop does not charge also.

 

Category:
1 REPLY 1

‎07-15-2024 08:51 PM

HP Recommended

@Deepanjali 

 

The specs of your machine is

 

        https://support.hp.com/au-en/document/ish_4471056-4471100-16

 

It has ONE hopeless USB 3.2 Gen 1.0 Type-C 5 Gbps signaling rate (data transfer only; charging or external monitors not supported) port which is NOT compatible with any USB-C dock.

 

You can NOT use it USB-C port to charge your machine NOR connect to an external display with or w/o a dock. If you wish to connect to 2 external display you can use

 

M1: Direct HDMI cable

M2: Using a DisplayLink Certified USB-A to HDMI adapter for example

 

                   DisplayLink Certified - 1080p (1920x1200) - USB Type-A to HDMI Display Adapter

 

Regards.

 

BH
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