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HP Recommended
povilion dv6 6180
Microsoft Windows 8.1 (64-bit)

hello

i have a probleme with my graphic driver. in Win 8.1 and 10. it does not work like in win 7. 

it cannot swith to main graphic card and run some games and software over onboard graphic( intel 3000). 

when i choose highe performance for those game and software, some issue will accure like crashing, exiting and etc.

 

how can fix it?

tnx

1 REPLY 1
HP Recommended

@mym1450

 

Welcome to HP Support community.

 

The computer will automatically switch to the discrete, or high-performance, GPU when an application requires more performance. Customers can configure which applications require the high-performance GPU by selecting the application in the Catalyst Control Center software. 

 

Refer this HP document for more assistance:- Click here

 

Uninstall your graphics driver

  1. On your keyboard, press the Windows logo key and R at the same time, then type devmgmt.msc into the box and press Enter.
  2. Locate and double-click on Display adapters.
  3. Click Uninstall in the pop-up window.

Update BIOS,Chipset and graphics card drivers using HP Support assistant

Refer this HP document for the steps to use HPSA:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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