updating Nvidia driver for new Adobe Premiere elements

[JohnWuk]

Ive just updated my Adobe Premiere elements software to the 2022 version  and now all the video playback in the app had a green smeary cast, see screenshot. Its been suggested that I need to get an updated driver for my graphics card which is a Nvidia Geforce GTX. The Nvidia website recommends going through the manufacturers update system but I cant see how to do that on the HP assistant site??

[Paul_Tikkanen]

Hi:

The newest driver HP has for the Nvidia graphics adapter your notebook comes with is this one...

25.21.14.1616 

https://ftp.hp.com/pub/softpaq/sp92501-93000/sp92641.exe

Since your notebook has the Intel/Nvidia switchable graphics, if you install the latest driver from the Nvidia website it may cause the switchable graphics not to work.

[JohnWuk]

Thank you Paul

Not sure what your link will do if I download and install it ?

John W

[Paul_Tikkanen]

You're very welcome, John.

Check the installed nvidia driver version and date against the one I posted.

On the support page, the release date of the above driver is Nov 16, 2018.

The actual driver date sjhown in Windows will be a bit older.

[JohnWuk]

Hi Paul

I installed the driver offered through your link but it hasnt fixed my problem!

JOhn

[Paul_Tikkanen]

Hi, John:

Sorry that driver didn't work.

Other than experimenting with the driver directly from Nvidia (which may make a bad situation worse), I don't have any other suggestions for you to try.

NVIDIA DRIVERS GeForce Game Ready Driver WHQL

Paul