vedio card usage is zero

[Echo_Lake]

@zeroazar

Apologize for the inconvenience caused, as you've performed relevant troubleshooting steps and the issue persists.

I would request you to reach out to our Support and our Support Engineers should be able to sort this out.
HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[zeroazar]

Hi i think the problem is drivers didnt recognize r7 and only force hd8610g 

I did some searching and all hp laptops with the same r7 have the same problem!

[Echo_Lake]

@zeroazar

Thank you for posting back. 

I would request you to reach out to our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[zeroazar]

Sorry i cant communicate with hp from here but that what i found 15.7.1 not support dual graphic cards in a10_5750m