video card not being detected

[Blakes747]

video card rtx 2070 not being found

[TEJ1602]

@Blakes747, Weclome to HP Support Community!

Follow the steps below-

Make sure that your graphics card isn’t disabled

Sometimes this issue can occur if your graphics card is disabled in Device Manager. To see if your card is disabled, do the following:

1. Press Windows Key + X to open Power User Menu and select Device Manager from the list of results.
   
2. Once Device Manager opens, locate your graphic card and double click it to see its properties.
   
3. Go to the Driver tab and click the Enable button. If the button is missing it means that your graphics card is enabled.

Also, try updating the computer - 

Step 1 Windows Updates - 

1) In the search box, type, and open Windows Updates. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer. 

Step 2 HP Support Assistant Updates - 

1) In the search box, type, and open HP Support Assistant. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer. 

Hope this helps! Keep me posted. 

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