vulkan drivers issues!

[SuppaBunE]

the problem arise when i cant run games on the discrete gpu only on apu, all optiosn are on for crossfire to work, theres no way to use fixed form. also, when are we getting gpu drivers updated, manually updating the drivers directly from amd doesnt work, also, no vulkan engine when this apu and gpu can both handle VULKAN 

[The_Fossette]

Hi @SuppaBunE

Welcome to the HP Forums!

Thank you for posting your query in this forum, it's a great place to find answers.

I reviewed your post and I understand that you are unable to run the games in discrete mode.

Don’t worry, I’d love to help.

In order that I may provide you with an accurate solution, I will need a few more details.

• When was the last time the computer was working fine?
• Have you made any software or hardware changes on the computer?
• Have you performed any troubleshooting steps before posting?

Meanwhile, I recommend you to update the bios, chipset driver and graphics driver from the below link.

http://hp.care/2nikIQ9

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!

[SuppaBunE]

Yes, drivers up to date.(at least go up to date) the laptop has more than 1year old drivers

[The_Fossette]

Hi @SuppaBunE

Please update the bios and check.

NOTE: Please update the bios even if you have the latest version install the computer.

Let me know how it goes.

[SuppaBunE]

sorry i forgot to post again, but the problem is not the bios, is HP not updating drivers for the graphic card 
 i did update the bios, yet i cant use vulkan, (our cpu and graphic card is compatible with vulkan, we just need the drivers) AMD drivers doesnt work because hardware shenanigans that only hp know how to update to 

[Televicious]

Same deal here. Tried AMD forum as well. It's HP's responsibility to adapt the drivers. I found an HP article describing the problem when updating AMD drivers only an R7 320m or something is recognized instead of the R7 440m or when working in crossfire should be recognized as R8 445dx. That driver is dated april 2016, but also wouldn't finish downloading. kept getting stuck at 70%. So I called HP and some guy was trying to sell me printer driver support for 14.95 a month where you send in your computer or something and they can configure it for a printer.  What a scam! I'm trying to solve a legit problem with their computer that's apparently been a bug since day 1. 

So in short. We either have to "downgrade" our card to be an R7 320m to use the latest drivers with vulkan and loose like 20% performance in everything or live with broken HP drivers that will never likely be updated. OR OR we can pay them monthly fee's for installing our printers andhope they actually adapt new AMD drivers with full vulkan support for our computers.

[SuppaBunE]

from what i know, the r7 440m is just a rebadget r7 320, i wish i could get also the link to the article maybe 2 people working on a workaround might help, for what i have try i only found that HP is the only one that can fix this problem, but based on that this is a "budget gaming PC" i dont think they will care to boost our performance with vulkan , because why would we bother buying the expensive versions. 

also your message was modified by a mod, wish i could know what exactly he modify because theres no reason on why he did it.