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luayAq
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web camera not working

HP Pavilion 15-bc000nx
Microsoft Windows 10 (64-bit)

my web camra dosn't work at all

i just bought this laptop it's new

i updated the os 

and updated the driver (from the internet(aut search))

    1.PNG2.PNG4.PNG3.PNG HP Pavilion 15-bc000nx (ENERGY STAR)

Model #: W7B64EA

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Level 4 karthikeyan77
Level 4
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Message 2 of 4
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HP Recommended

Solved!

web camera not working

hi ,

 

I request you follow the below document .

 

HP PCs - Webcam Troubleshooting (Windows 10, 😎

 

Link : http://support.hp.com/us-en/document/c03430151

 

Could you install the Cyberlink YouCam Software and check is the webcam is working with it ?

 

Link : http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_131219_1&swEnvOid=4059#

 

Also , Make sure the built in cam is enabled in the BIOS 

 

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

 

I am an HP employee!!

 

r-K

 

 

Karthikeyan S
I am an HP Employee
luayAq
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Solved!

web camera not working

the camera im talking about is built in camera
the original one

 By the way i'm using windows 10

 Cyberlink YouCam Software not working

is there any other solution6.PNG

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luayAq
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Message 4 of 4
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HP Recommended

Solved!

web camera not working

hi
thanks
problem solved
my camera working now i don't know how but its working
the program u give me didn't work
but will it installing this happened

 

7.PNG

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