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- webcam Drivers not found in device manager .How can I downl...

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10-25-2020 12:13 AM
product name :- HP notebook -15ac122TU OS:- windows 10
error:- 0xA00F4244
my HP integrated webcam was not working .I tried to update it but no use.
1)I tried to uninstall the driver for the reinstallation after device restart but now drivers are not showing in device manager .
I can't find HP HD true vision driver for my pc
2)
I tried all the steps of troubleshooting of https://support.hp.com/in-en/document/c03430151#:~:text=Double%2Dclick%20Imaging%20Devices%20to,if%2...
Webcam is not listed in Device Manager
3)
I updated registry - added dword (32-bit) null value to:
HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows Media Foundation > Platform
but it still not works.
4) And also the webcam driver is not available on hp software and product
their is cyberlink youcam software I tried to install it but installing it is of no use as their is no drivers for webcam in my device
where can I find webcam driver for my laptop
10-27-2020 04:30 PM
@Krishna_121 Welcome to HP Community!
I understand that you are getting a 0xA00F4244 error.
Let's try these steps -
Step 1 Re-install the drivers -
1) In Windows, search for and open Device Manager.
2) Expand the Imaging Devices.
3) Right-click on the HP Webcam and select Uninstall.
4) Confirm the uninstallation.
5) Restart the computer to reinstall the Webcam driver.
Step 2 Run the Windows app troubleshooter -
1) Press Windows key + I to open the Settings app.
2) Choose Update & security.
3) Select Troubleshoot from the left pane.
4) Scroll to the bottom and click on Windows Store Apps.
5) Click on the Run the troubleshooter button.
If the issue still persists, try updating the computer -
Step 3 Windows Updates troubleshooter -
Click on this link to run Windows Updates troubleshooter.
Step 4 Windows Updates -
1) In the search box, type and open Windows Updates.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Step 5 HP Support Assistant Updates -
1) In the search box, type and open HP Support Assistant.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Hope this helps!
Keep us posted,
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