• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
Hp notebook 15 ac 122 tu
Microsoft Windows 10 (64-bit)

product name :- HP notebook -15ac122TU         OS:- windows 10

error:- 0xA00F4244

 

my HP integrated webcam was not working .I tried to update it but no use.

 

1)I tried to uninstall the driver for the reinstallation after device restart but now drivers are not showing in device manager .

 

I can't find HP HD true vision driver for my pc 

2)

I tried all the steps of troubleshooting  of  https://support.hp.com/in-en/document/c03430151#:~:text=Double%2Dclick%20Imaging%20Devices%20to,if%2...

Webcam is not listed in Device Manager

 

3)

I updated registry - added dword (32-bit) null value to:
HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows Media Foundation > Platform

but it still not works.

 

4) And also the webcam driver is not available on  hp software and product  

their is cyberlink youcam software I tried to install it  but installing it is of no use as their is no drivers for webcam in my device

 

where can I find webcam driver for my laptop

 

 

 

1 REPLY 1
HP Recommended

@Krishna_121 Welcome to HP Community!

 

I understand that you are getting a 0xA00F4244 error.

 

Let's try these steps -

 

Step 1 Re-install the drivers -

 

1) In Windows, search for and open Device Manager.
2) Expand the Imaging Devices.
3) Right-click on the HP Webcam and select Uninstall.
4) Confirm the uninstallation.
5) Restart the computer to reinstall the Webcam driver.

 

Step 2 Run the Windows app troubleshooter -

 

1) Press Windows key + I to open the Settings app.
2) Choose Update & security.
3) Select Troubleshoot from the left pane.
4) Scroll to the bottom and click on Windows Store Apps.
5) Click on the Run the troubleshooter button.

 

If the issue still persists, try updating the computer -

 

Step 3 Windows Updates troubleshooter - 

 

Click on this link to run Windows Updates troubleshooter.

 

Step 4 Windows Updates - 

 

1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

 

Step 5 HP Support Assistant Updates - 

 

1) In the search box, type and open HP Support Assistant. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

 

Hope this helps!

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.