webcam

[Manae]

I'm not able to access the webcam on my system.

I can't find it in the devices either.

I dit already a complete reset of the system.

Is there a way to add the device manually ? With scan for new hardware it doesn't find it.

Thanks for your help.

[The_Fossette]

@Manae

I reviewed your post and I understand that the webcam is not working on your computer.

Don’t worry, I assure you I will try my best to get this sorted.

You cannot add the webcam manually. The webcam is a plug and play device and should be detected automatically on the computer. However, I recommend you follow the steps in the below article and check if it helps.

https://support.hp.com/in-en/document/c03430151

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[Manae]

Hi,

None of the solutions worked for me.

I contacted HP again and made an appointment with a technician because it seems a hardware issue.

thanks

[Echo_Lake]

@Manae

Thank you for posting back. 

I am glad to know that you managed to get the onsite tech to work on your computer. Please reach out again for any further assistance.

Have a nice day ahead.