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‎12-24-2021 04:54 PM

HP Recommended
Product: Pavilion laptop 15-eg1073cl
Operating System: Microsoft Windows 11

There are 3 pens listed on the HP web-site, all out of stock. How can I tell which one will work with my new laptop? Pavilion laptop 15-eg1073cl

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‎12-25-2021 12:58 PM

HP Recommended

That's right, I agree with what the expert mentions @Dragon-Fur .

@wgander1 Your equipment is not designed to use an active pen.

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

View solution in original post

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8 REPLIES 8

‎12-24-2021 10:41 PM

HP Recommended

Hello @wgander1 .
On your computer you can use a passive stylus (capacitive stylus) or the finger of your hands.

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
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‎12-25-2021 12:24 AM - edited ‎12-25-2021 12:45 AM

HP Recommended

I don't know what that means. I need a part number...

The 3 listed are: 

1MR94AA#ABL

2MY21AA#ABL

3J122AA#ABL

They don't mention capacitive, only that they need MPP2.0 and I don't know what that is either..

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‎12-25-2021 01:00 AM

HP Recommended

@wgander1 .

From where are you verifying that information you mention?

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
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‎12-25-2021 10:13 AM

HP Recommended

https://www.hp.com/us-en/shop/SearchDisplay?client=hpsa&searchTerm=styluses%26digitalpens&catalogId=...

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‎12-25-2021 10:37 AM

HP Recommended

Apologies for jumping in unannounced.

 

@wgander1 

 

The problem is not the part numbers - you already have these ...

The source of the difficulty:  Your computer does not support an HP active pen / stylus.

Support for an active pen is not mentioned in either the Service Guide or in an internal document cross reference.

 

What about a "passive pen"?

What Is a Capacitive Stylus and How Do They Work? 

 

Passive pens are NOT the same as an active pen / active stylus.

A Passive pen can open menus and perform basic functions.

 

References / Resources

 

HP Pavilion Laptop 15-eg1073cl Product Specifications 

 

HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Pavilion Laptop PC 15-eg1000 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

 

Dragon-Fur

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‎12-25-2021 11:03 AM

HP Recommended

Thank you for the answer. Neither of the references mention the pen.

When I shopped for accessories, the 3 pens came up.  That's why I thought I could use  one.

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‎12-25-2021 12:58 PM

HP Recommended

That's right, I agree with what the expert mentions @Dragon-Fur .

@wgander1 Your equipment is not designed to use an active pen.

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
2 people found this reply helpful
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‎12-25-2021 01:00 PM

HP Recommended

OK

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