white spots on display

[Maha_Mokhtaf]

some white spots have just  appeared on my 2 months old laptop display with weird i don't know pixels or what around them when i look closely.. it only shows on black background and it's more visible when i increase the brightness... what could this be?? will be covered by warranty?

 

[praveenbv]

Hi@Maha_Mokhtaf, Welcome to the HP Support Community!

Thanks for reaching out to us on HP Support Forums. I came across your post and would like to assist.

I understand that you have a Pavilion Eg0000 series laptop. I read that after usage there is a dead pixel on the screen and would like to know if the HP warranty would cover it.

All HP and Compaq notebook LCDs adhere to strict quality and reliability specifications. A small percentage of LCD panels may have minor cosmetic manufacturing anomalies or irregularities such as bright or dark dots in the viewable area. These cosmetic imperfections are common to all LCD panel types and are not specific to any HP model or product line. For more information please refer to this HP article.

However, I recommend you to contact our HP phone support team to check the available service options for this case.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day!

[praveenbv]

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer. 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

Have a great day!  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!