win 11 Display adapter show as PnP Monitor

[alvard]

good day I have a zbook g5 17, I recently installed win 11, and the monitor appears inside the Device Manager as, PnP monitor.
I have already downloaded all the drivers from the HP website for the machine but the monitor does not appear to be updated.

[ub6424]

Hello @alvard 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your current system configuration.

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Start Windows <Device Manager>

- Expand <Display adapters>

- Expand <Monitors>

- Expand <Network adapters>

- Expand <Sound, video and game controllers>

--->>> Send screenshot

(3) Please report your results

[alvard]

[ub6424]

Hello @alvard 

In the topic you wrote "win 11 Display adapter show as PnP Monitor"

(1) Display Adapters are correct

- Intel UHD Graphics 630

- NVIDIA Quadro P3200

(2) Monitors

The screen/panel driver is always <Generic PnP Monitor>. That's correct !

Kind regards