windows 10 8570w

[tomek1081]

Hi

I have problem with my EliteBook 8570W - i7-3720Q + Quadro K1000M.

After install new Windows 10 installation (not upgrade), i have black screen on laptop display.
if i connect another monitor by VGA port, this Monitor is working correctly(laptop screen is still black)

This probelm appears after install Nvidia Drivers, if I uninstall this driver, laptop screen working correctly.


Best regards
Tomasz

[Vamshi786 · Accepted solution]

Hello there,

Please update the BIOS on the machine.

Also try to update the graphic drivers after the bios update.

Alternatively, please roll back the drivers and check if it works fine.

Cheers!

[WAWood]

tomek1081

Hello;

Allow me to welcome you to the HP forums!

First of all, I checked, and there is NO BIOS update for your PC.

Second, here is the driver page for your PC for Win10:  http://h20566.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5257503&swLangOid=8&swEnvOid=4192

You should ONLY be using the Nvidia driver that is on this page.

Try that and see if it works.

Good Luck

[tomek1081]

Thank you for your response.

Both Solution is helpful. After update BIOS, computer working correctly.