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HP Recommended
macOS 12.0 Monterey

I'm using MacOS Monterey, on MacBook Pro, 2021.

And, bought new monitor X27q.

X27q has 2560x1440 resolution by default, but It is too big for me. 

so I changed it as 1920x1080. but the screen is some blurry.

also, X27q's OSD information 2560x1440 yet. 

 

how can i fix it? 

4 REPLIES 4
HP Recommended

Hi @krcho,


Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing display screen issues with your HP X27q QHD Gaming Monitor wherein the screen is blurry.

 

Please follow the steps listed below.

 

- Disconnect all the devices and cables connected to your computer including the power cable and then press and hold the power button for about 20 seconds and connect the power cable back again and try to power on the computer.

 

You may also refer to this document.

 

Let me know if this helps and have a nice day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
HP Recommended

I did try your solution, but It doesn't work for macos

HP Recommended

Hi @krcho,

 

I suggest that you contact HP Service Center in your location from this web link.
Note: Select your country from the dropdown,  enter the city or postal code, select the product, change the radius, and click on search to locate the nearest HP Service center near your location.

 

Hope this helps.
Take care and have a good day.

Rainbow23 - HP Support.
HP Recommended

I already contacted to cs

But, they didn't have any infomation about macos.

 

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