yellow spots in screen

[KATISHA]

when I startup the compter I see yellow spots in bottom of the screen. Also when the screen is black in movies or games ect.

Right side is bigger than left side. look like spots getting bigger.

I bought the notebook in 2016 (online HP)

[MKazi]

@KATISHA

A very warm welcome to the HP community. A very good day to you. 

I understand that you have an HP ENVY Notebook - 15-ae103no laptop. I read that there is a display issue. Not worry, I'll do my best to help you. 

I would like to know the following information to assist you better:

• Did any hardware changes take place on the laptop?
• Did any software changes or updates happen on the laptop post which this issue may have started?
• Do you have an external monitor to connect and check with this laptop?

I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

• Power off the laptop.
• Remove the battery out. If the battery is integrated and does not have a latch to release it then leave the battery inside the laptop.
• Disconnected AC adapter from the laptop.
• Press and hold the power button for 15 seconds.
• Reconnect the battery and plug the AC adapter.
• Power ON the laptop.

Please refer to this HP document for information regarding screen problems with laptops.

I also, suggest you to perform the following steps to isolate the issue further:

• Shutdown the laptop.
• Power on the laptop and hit the f10 key repeatedly (7-8 times) during the startup to enter the BIOS. 
• Please observe if the display issue persists in BIOS or not. 

Secondly, you may run a hardware test on the video:

1. Hold the power button for at least five seconds to turn off the computer.

2. Turn on the computer and immediately press the F2 key repeatedly, about once every second.

3. The HP PC Hardware Diagnostics (UEFI) main menu is displayed.

• Select component tests.

• Please initiate a test on the Video - This test includes 3 tests of the video hardware on your computer. Select one of the following tests, then click Run Once.

• Video Memory Fast Check - 3 minute video memory test

• Video Memory Check - 20 minute memory test

• Palette Check - 1 minute test of the three video color components. Follow the on-screen instructions during the test.

I hope this information helps. Please feel free to reply with the results. Cheers! 🙂