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Locked

‎03-25-2025 02:31 AM

HP Recommended

Здравсивуйте.Помогите,пожалуйста.после обновления драйверов,перестал работать Bluetooth

пишет УстройствуPCI\VEN_1814&DEV_3298&SUBSYS_18EC103C&REV_00\4&15ed5f19&0&01E0  требуется дальнейшая установка.

Пытался скачать с Вашего сайта, но ссылки видимо устарели.

Ноутбук HP Compaq CQ58-d00SR <D9X65EA#ACB>

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-25-2025 06:58 AM

HP Recommended

Hi:

 

For what operating system do you need the driver for?

 

If it is Windows, 10, the Bluetooth does not work on the newer builds of W10.

 

Here's the link to the W10 Bluetooth driver.

 

I believe it will install and the Ralink Bluetooth will not start afterwards.

 

MediaTek (Ralink) Bluetooth Software Driver

 

11.0.761.0 

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71572.exe 

 

View solution in original post

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3 REPLIES 3

‎03-25-2025 06:58 AM

HP Recommended

Hi:

 

For what operating system do you need the driver for?

 

If it is Windows, 10, the Bluetooth does not work on the newer builds of W10.

 

Here's the link to the W10 Bluetooth driver.

 

I believe it will install and the Ralink Bluetooth will not start afterwards.

 

MediaTek (Ralink) Bluetooth Software Driver

 

11.0.761.0 

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71572.exe 

 

1 person found this reply helpful
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‎03-26-2025 04:02 AM

HP Recommended

Благодарю за помощь в решении моей проблемы.

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‎03-26-2025 05:54 AM

HP Recommended

You're very welcome.

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