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‎06-23-2021 12:12 PM

HP Recommended
Product: HP Notebook - 14s-dk0093au
Operating System: Microsoft Windows 10 (32-bit)

My laptop is able to connect only 2.4ghz band and but speed is very less (<5Mbps) ideally at least it should give 20-40Mbps.

Please help me how to resolve this issue. 

Latest driver updated, still issue is not resolved

less connections in wifi

Category:
1 REPLY 1

‎06-27-2021 12:30 PM - edited ‎06-27-2021 12:30 PM

HP Recommended

HI@GangadharT, Welcome to the HP Support Community!

 

I understand that notebook has Realtek RTL8723DE 802.11b/g/n  low speed.

 

The Realtek RTL8723DE is an 802.11bgn 2.4G single-chip that integrates Wireless LAN (WLAN) and a network PCIe interface controller with an integrated Bluetooth 5.0 USB interface controller. It combines a WLAN MAC, a 1T1R capable WLAN baseband, and WLAN RF in a single chip. The RTL8723DE provides a complete solution for a high-throughput performance and low power consumption integrated wireless LAN device.

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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