• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-25-2021 06:14 AM - edited ‎09-25-2021 06:17 AM

HP Recommended
Product: 17t-by400
Operating System: Microsoft Windows 10 (64-bit)

Got this computer January 2021 I have never used it successfully. It runs so slow. Task manager has a lot of things running not sure what to close. I did not download anything not sure what is going on. I did do a factory reset. Called hp no help. Said it is my fault. I will never buy another hp.

Samantha Andrews
Category:
2 people had the same question
1 REPLY 1

‎09-29-2021 10:01 AM

HP Recommended

HI@Samantha2310, Welcome to the HP Support Community!

 

I understand that notebook has an issue with the internet is slow.

 

Request you to follow the below troubleshooting steps from the document to fix:-

 

Slow Internet Troubleshooting (Windows 10, 😎

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.