Create an account on the HP Community to personalize your profile and ask a question
04-09-2020 08:15 AM - edited 04-09-2020 08:17 AM
why does my z17 -ca100 laptop only have 1 antenna ? I should be able to upgrade a 2x2 wifi card but i only have 1 antenna in the computer
04-13-2020 05:07 AM
I reviewed your post and I understand that you want to know whether you can upgrade the wireless card to 2x2.
Don’t worry, I assure you I will try my best to get this sorted.
Have you opened the laptop and checked the available antennas?
Meanwhile, you can go ahead and install a 2x2 wireless card on the computer and it should work fine, however, you will not be able to get the benefits of dual antennas available on a 2x2 card.
I hope that answers your question and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
I am an HP Employee
04-16-2020 08:41 AM
main concern is why don't I have 2 antennas ? HP parts told me I could upgrade to the 2x2 but there is only 1 antenna . I didn't notice at the time I was getting a 1x1 and I must not have clicked the 2x2 .But still I should have 2 antennas . Now what The 2x2 card is suppose to me much faster