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Wife found her old HP Pavilion G7 and I formatted it to factory settings. Upgraded to Windows 10 as well. This thing WILL NOT find our WiFi router. It picks up our neighbors but not ours. Tried adding it manually, nothing. Router is in 2.4 and 5.0 ghz. Tried running services.msc and disabled/enabling the WLAN AutoConfig, nothing. Tried every other method on Reddit I could find but just cant get it to find it… I know it’s an older computer but it’s finding routers from ppl across the street, why the hell is mine such a problem when it isn’t for any other computer/device in the house?

1 REPLY 1
HP Recommended

Hi @carvet,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Pavilion G7  Wifi issue. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

  • May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.
     

Could you please elaborate in detail? 

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


A_Gayathri
HP Support Community Administrator.
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