• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP 250 G4
Microsoft Windows 10 (64-bit)

Recently upgraded my laptop with a ssd and ram. Everything good but when i replaced the low band width broadcom wifi adapter with intel wireless 3160 AC, laptop does not detect it. No error is shown anywhere as well. I have updated bios to latest available version today. December 18, 2018. Still no fruit. Please help. Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

The card is probably not supported.

 

A forum member recently installed this card, and reported it worked just fine...

 

Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported)   HP part # L17365-005.

 

This card works with only one antenna.

 

The only place I have been able to find this model is on eBay.

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

The card is probably not supported.

 

A forum member recently installed this card, and reported it worked just fine...

 

Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported)   HP part # L17365-005.

 

This card works with only one antenna.

 

The only place I have been able to find this model is on eBay.

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15

HP Recommended

thanks for the info, i ll check it out. any other way to make intel 3160 working? maybe some options in advanced bios? (F10+A)

HP Recommended

You're very welcome.

 

Unfortunately, none that I know of.

 

The card should have just shown up and worked if it was supported.

HP Recommended

i bought from here for less than ten dollars. working fine. 400+ mbps on wifi AC. worth it.

HP Recommended

That's good news.

 

Glad the card worked in your model as I thought it would, since it worked on the other 250 G4.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.