-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- 5G Network Problem.

Create an account on the HP Community to personalize your profile and ask a question
10-22-2023 05:36 AM
I have a strange problem with my HP 250 G8 Notebook PC (1T4J4AV), two days ago I was normally connected to my Mobile Hotspot, the battery on my phone was empty, so I turned on Battery Save on the phone, since that moment I can no longer I connect to my Hotspot.
At that moment I was disconnected from the network and I could no longer connect, the problem is that sometimes it shows my network in the Wifi list and sometimes it doesn't, but when I try to connect and enter the correct password, it says "You can't connect to this network"
I found out that when I restart my phone and laptop at the same time, only then do they show me my network in the Wifi list, but it still tells me that I can't connect to it, but when I switch my Hotspot to 2.4GHz, it connects without a problem, but when I I return it to 5GHz, then it doesn't want to.
I watched a million videos on the internet on how to solve the problem, none of them helped, I did a Network reset, I deleted the driver, I even installed a new Windows but nothing helped, I really don't know what to do anymore..