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Omagoodness
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Message 1 of 2
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5G Networks

HP Recommended
EliteBook
Microsoft Windows 10 (64-bit)

I have both G2 and G5 network options with my router.  I would prefer the greater band width when using my laptop but I understand the need fort he G2 for my printer. My question is this, how can I continue to use the 5G on my laptop and still connect to the G2 printer (wirelessly). As of now, I am using the G2 for both as it was the only way I would print. BTW - My laptop is G5 compatible.

Have a good day and stay safe.
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Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Omagoodness This is a query that would be more relevant to your ISP than HP, as they will need to check the router and make sure both channels are activated at the same time, (depending on the router), I suggest you contact the ISP for assistance.

 

P.S: Welcome to HP Community 😉

 

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Have a great day ahead.

Riddle_Decipher
I am an HP Employee

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