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Microsoft Windows 10 (64-bit)

I INSTALLED JIO FIBER CONNECTION AND. IT'S ROUTER PROVIDE 5G WIFI SIGNALS TO CONNECT WITH WIFI BUT MY LAPTOP NOT DETECT 5G SIGNALS FOR WIFI.

2 REPLIES 2
HP Recommended

Hello

 

with 5G, do you mean 5Ghz ?

 

which is the Wifi card model installed in your laptop ?

 

you didn't write notebook model and wifi card model. so how could you expect that someone can help you ?

 

bye

HP Recommended

Hi

I am going to take some wild guesses here (since you don't really help us to help you).........

 

Realtek RTL8723DE 802.11bgn 1 × 1 Wi-Fi + Bluetooth 4.2 L21480-005

 

https://support.hp.com/gb-en/product/hp-15-da0000-laptop-pc/20395828/model/23815955/manuals

 

http://h10032.www1.hp.com/ctg/Manual/c06510442

 

which is a single 2.4 Ghz enabled adapter card.

 

Single antenna, so your upgrade options are limited.

 

Best suggestion is to get a USB plug-in dongle or external wifi.

 

If in doubt please ask.

 

 

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