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HP Recommended
HPLAPTOP
Microsoft Windows 8.1 (32-bit)

5g network is not showing on my HP laptop

1 REPLY 1
HP Recommended

Hi:

 

Most likely your notebook only has a wifi adapter that works on the 2.4 GHz wifi band only.

 

You did not provide enough information such as the full model number of your notebook or what model wifi adapter your notebook comes with for anyone to provide a better answer.

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