• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion Notebook - 15-p293na (ENERGY STAR)
Microsoft Windows 10 (64-bit)

Hi
My network and router supported 5Ghz and 2.4Ghz.
but my laptop just shows 2.4Ghz (my laptop is old one).
in my radio type supported 802.11n, 802.11g, 802.11b
what should I do? 5Ghz going to fix.
is it necessary to download software or using Wi-Fi USB Adapter
Thanks for your help

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@sharooz 

 

Its specs

 

           https://support.hp.com/au-en/document/c04604617

 

It only has 802.11b/g/n (1x1) and Bluetooth 4.0 combo (Miracast compatible) and Integrated 10/100 BASE-T Ethernet LAN. It is slow. It was built around 2015 therefore the chance to upgrade to newer wifi adapter is 50/50. Cheap and quick option now is to use something like

 

             https://www.pccasegear.com/products/38234/asus-usb-ac53-dual-band-ac1200-nano-usb-wi-fi-adapter

 

I bought  one few years ago for an old machine and it is worth every cent.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

3 REPLIES 3
HP Recommended

@sharooz 

 

Its specs

 

           https://support.hp.com/au-en/document/c04604617

 

It only has 802.11b/g/n (1x1) and Bluetooth 4.0 combo (Miracast compatible) and Integrated 10/100 BASE-T Ethernet LAN. It is slow. It was built around 2015 therefore the chance to upgrade to newer wifi adapter is 50/50. Cheap and quick option now is to use something like

 

             https://www.pccasegear.com/products/38234/asus-usb-ac53-dual-band-ac1200-nano-usb-wi-fi-adapter

 

I bought  one few years ago for an old machine and it is worth every cent.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Hi Dear Banhien

Thank you very much for your reply.

ok, I will do your suggestion and let you know the result.

thanks again for your help.

Best regards

 

HP Recommended

Dear Mr. banhien
I did do your advice and now Asus USB Wi-Fi Adapter working on my HP computer.
Thank you for providing the solution to my Wi-Fi problem.
Kind regards
Shahrooz

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.